Faq

I have already purchased a subscription. How do I login?
Once you’ve completed the purchase process for any of our publishers, the page you were on should automatically reload to show you the content that you’ve paid for. At that point, you’re logged in to Tinypass and your subscription is valid, so you’re done.

If you return to the site and it’s still asking you to pay, please click on the “Already purchased” or “Sign in” link and log in with your Tinypass account. You can also go to your Tinypass account. Once logged in you should see a record of your transactions and content you have purchased. Then simply click on the link to your content.

Should all of this not resolve the problem please follow these steps:
– close your internetbrowser
– delete your browser cookies
– go to the Login page at this site
Still experiencing problems? Contact me through the contactform so I can help you solve the problem.

How do I reset my password?
To reset your password go to: https://dashboard.tinypass.com/login/showResetPassword
Type in your email address and complete the security check. We will then send you an email with a link to reset your password.

How do I change my email adress?
To change your email address or password, simply login to your account at: https://dashboard.tinypass.com/consumer/purchase

Then click the drop down menu in the top right corner of the screen and click “Account Settings.” From there you can change your email address or password.

How do I contact the publisher/site owner?
You can either log on to your Tinypass dashboard at https://dashboard.tinypass.com/login and click the “Report a problem” button and you will be able to contact the publisher directly. Or you can contact using the contactform via this site.
Please note that it may take up to 72 hours for the publisher to respond to an inquiry.

How do I cancel my subscription?
If you need to cancel a subscription, just head to dashboard.tinypass.com and log in with your Tinypass account. Click on “my library” and you will see a list of your subscriptions.

Then, just hover over the subscription you wish to cancel and click on the gear icon. Select ‘Cancel subscription’ and you’re all set.

Should you have any questions please don’t hesitate to contact me.

Karen

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